Pre-Made Terms and Conditions:
Returns must be initiated within 15 days of receiving the item.
The item must be in its original condition, unused, and with all original tags and packaging intact.
Customers are responsible for the return shipping costs.
To initiate a return, please contact our customer support team for instructions on how to proceed.
How to Initiate a Return:
Contact our customer support team at busytscreations1@gmail.com within 15 days of receiving your item.
Provide your order number and reason for the return.
Follow the instructions provided by our customer support team for the return process.
Refund Process:
Once we receive the returned item and confirm its eligibility, we will process a refund for the purchase amount (excluding shipping costs) to your original payment method.
Custom Made Items Terms and Conditions:
Thank you for choosing Busy T’s Creations for your custom-made items. We take pride in creating unique, personalized products tailored to your specifications. To ensure clarity and transparency in our business practices, we would like to inform you of our "No Returns" policy for custom-made items.
As each custom-made product is crafted specifically for you, we cannot accept returns or exchanges unless the item arrives damaged or is defective. We understand the importance of your satisfaction and strive to meet or exceed your expectations during the customization process.
Before placing your order, please review the product details, dimensions, and customization options carefully. If you have any questions or concerns, our customer support team is here to assist you before you make your purchase.
In the rare event that your custom-made item arrives damaged or defective, please contact our customer support team within 5 days of receiving your order. We will work swiftly to address the issue and provide an appropriate solution, whether it be a replacement or a refund.
We appreciate your understanding of our policy, as it allows us to focus on delivering high-quality, personalized products that meet your unique preferences.
Thank you for choosing Busy T’s Creations. We look forward to creating a one-of-a-kind item that brings joy and satisfaction to your life.
Best regards, Busy T